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Platform Developer
Sydney, New South Wales, Australia

Job Title

Platform Developer

Job Description

Please continue reading if you are a Software Developer, Backend or Platform Engineer who likes Python programming, properly structured cloud infrastructure, solving complex technical problems, building tools and working directly with customers. If you are equally passionate about cloud infra as we are, and you want to be a part of our Global Tech Ops Team and contribute to a very well funded scale-up company, we want to hear from you!

This position is a combination of software development, problem solving and direct customer interaction. We are looking for talented Developers to help our customers integrate with our cloud operations platform which turns the best open source technologies into frustration-free cloud services. Our customers are primarily developers with a good understanding of technology, and, along with our entire development team, you will be helping them succeed using Aiven services. Your development skills are required for creating and improving our support tooling as well as developing and implementing new features requested by customers.


  • Work with complex open source databases such as PostgreSQL, MySQL, InfluxDB, Redis, as well as other open source data technologies like Kafka, Elasticsearch, Cassandra and Grafana
  • Developing tooling for internal teams, customers and partners
  • Troubleshoot and resolve technical issues with help from the product and operations teams
  • Customer support: triage, driving support cases to closure, escalation to other teams
  • Drive cross-functional user-experience and supportability improvements
  • Maintaining internal and external product knowledge bases
  • Provide feedback to Aiven sales and product development teams
  • Continuous improvement of the processes and tooling for all of the above


  • A dynamic start-up environment with a rapidly growing, international business
  • Highly experienced colleagues
  • Cool office in the centre of the city
  • 1.5% extra employer superannuation contribution on top of guarantee rate
  • Subsidized private health insurance covers for employees' families
  • We support our people's growth by covering costs of professional trainings, conferences and exams
  • Stock options on top of the monthly salary for permanent employees
  • Generous parental leave plans


  • Telecommuting is OK
  • No Agencies Please


  • 4-5 years of software development experience, (preferably backend or platform engineering)
  • Extensive Python programming experience (Please Note: we are not looking for web developers)
  • Demonstrated cloud computing experience
  • Demonstrated experience working with database and messaging systems such as PostgreSQL, MySQL, Elasticsearch, Cassandra, Grafana, InfluxDB, Redis and Kafka
  • At least intermediate level Linux and networking experience
  • Demonstrated experience troubleshooting issues and resolving customer issues in a timely manner
  • Previous experience working directly with customers, would be an asset
  • Experience in writing technical blog posts would also be an asset
  • Excellent communication skills and the ability to communicate clearly, concisely and effectively with customers and colleagues
  • Fast learner - Ability to pick up new and unfamiliar technologies quickly
  • Experience contributing to open source technologies would be an added bonus

About the Company

Aiven is a cloud technology start-up launched in 2016 and headquartered in Helsinki, Finland. Aiven enables businesses to build awesome, data-intensive applications through self-managing data infrastructure on public clouds by leveraging leading open source technologies. Quickly grow from prototyping to world-wide scale with a frustration-free platform that snaps into existing workflows, automates away the mundane tasks, and keeps you ahead of the innovation curve.

You will be part of a highly-skilled, tight-knit fast growing team based in our HQ in Helsinki and our offices in Sydney, Berlin and Boston, making your contribution essential to what is becoming a truly unique success story.

Contact Info

Previous Project Manager - Python Packaging, Python Software Foundation in Remote, Worldwide Next Senior Site Reliability Engineer, Aiven in Sydney, New South Wales, Australia